Shipping policy

Pre-orders

All items in the Live Free shop are currently available for pre-order only. Pre-orders will begin shipping on or after November 23. You’ll receive an email with tracking information as soon as your order is on its way.

Where we ship

We currently ship to addresses within the United States only.

Shipping rates and delivery

Shipping rates are calculated at checkout based on your order and delivery address. Once your order ships, delivery typically takes 2–5 business days depending on your location. Delivery times are estimates and are not guaranteed.

Tracking

Tracking details can take up to 24 hours to update after a shipping label is created. If your tracking link doesn’t show movement yet, check back the next day.

Lost, delayed, or damaged packages

If your package shows as delivered but hasn’t arrived, please allow a day or two and check with neighbors or your building’s mail area. If it still hasn’t turned up, or your order arrives damaged, email us at livefreeshop@lakepointe.church with your order number and we’ll get you taken care of.

Questions

Reach us anytime at livefreeshop@lakepointe.church.